NewOrg Support Videos

NewOrg Lifecycle Support

NewOrg Lifecycle Support is provided to all of our partners as part of the NewOrg Hosting Agreement.  It includes an unlimited number of support incidents up to 1 hour per incident.  Incidents are recorded in our Support Ticket System via this site, email or telephone. 

For incidents that require consulting beyond 1 hour, Implementation Specialists are available at a rate of $120 per hour.  Consultations to determine the scope and cost of an Consulting Engagement are provided at no cost.

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